Buy digital products with confidence.

Instant access, verified creators, secure payments, and clear refund protection—so you can focus on creating, learning, or growing.

  • Secure checkout
  • Buyer protection
  • Instant delivery
Browse categoriesHelp & FAQs
Most eligible digital purchases can be refunded within 7 days if the file is defective, inaccessible, or not as described (subject to policy). View full refund policy

Instant delivery

Access your files or license in seconds after payment—no waiting.

Verified creators

Listings are reviewed and sellers vetted to reduce low‑quality or misleading products.

Secure payments

Encrypted checkout and fraud monitoring protect every order.

Easy updates

Download the latest version of your purchase from your library anytime.

Clear licensing

Simple terms—know exactly how you can use each product.

Human support

Reach our team if something isn’t right—we respond within 24–48h.

Refund basics (summary):
  • Window: 7 day review period for eligible items.
  • Approved when product is broken / inaccessible / materially misrepresented.
  • Excluded: fully consumed streaming, abusive or repeated misuse.
  • Process: open a ticket from your order page or contact support with order ID.
This summary is not a substitute for the full Refund & Digital Goods Policy.
Read full policy

Goodbye common marketplace frustrations

Unclear usage rights

Each product shows plain‑language license info before you buy.

Slow or lost downloads

Redundant, global delivery with instant re‑download anytime.

Low quality uploads

Moderation + reporting keep the catalog healthy.

No support

Ticket & email channels for purchase or access issues.

What buyers say

“Files were ready instantly—saved my client project.”
Amina • Designer
“Clear licensing gave me confidence to use assets commercially.”
Khalid • Indie dev
“Responsive support resolved my issue fast.”
Sara • Educator

Find your next template, guide, or asset.

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FAQs by topic

Users

  • Do I need an account to buy?
    Yes. Your purchases and downloads are stored in your library and tied to your account.
  • Can I switch language?
    Yes. Rciel supports English and Arabic with mirrored layouts and RTL support.
  • Where is my library?
    Sign in and open the Library page to re‑download files or view license keys.

Tenants / sellers

  • Who can sell on Rciel?
    Creators and companies offering digital goods or licenses that comply with local regulations.
  • How do payouts work?
    Earnings accrue in your balance and are paid to your connected account on a regular schedule.
  • What are the fees?
    A simple platform commission plus payment processing fees; see Start Selling for details.

Products

  • What can I sell?
    Templates, courses, media, code, assets, licenses, and other digital goods.
  • Can I update a product?
    Yes. Buyers can access the latest version from their library.
  • Do you support licensing?
    Yes. Configure license types, durations, and seat counts depending on your product.

Returns

  • Are refunds available?
    Refund eligibility depends on the product type and the seller’s policy. See the Refund Policy.
  • How do I request a refund?
    Open a ticket from your order page or contact support with your order ID.
  • When are refunds denied?
    Abusive usage, fully consumed streams, or cases outside the policy are typically not eligible.

Trust & reliability

  • Is checkout secure?
    Yes. We use encrypted payments and monitor for fraud.
  • Are sellers verified?
    We review listings and vet sellers to reduce low‑quality or misleading content.
  • How fast is delivery?
    Most digital items are delivered instantly after payment. Re‑download anytime.